Terms of Services
Effective Date: June 16, 2025
By accessing or using the services offered by Kitch Wellness, operated by Alchemy Wellness Solutions LLC, you agree to be bound by the following Terms of Service. These terms apply to all visitors, users, and customers of our website (
), communication channels, and in-person or virtual services. If you do not agree with these terms, you should not access or use our services.
Our business is located at 10501 Quaker Ave, Suite 400, Lubbock, TX 79424. You may contact us by email at
or by phone at (806) 500-5055.
Use of Services
Kitch Wellness provides wellness education, consultations, scheduling, supplement recommendations, and related services. These offerings are not intended to diagnose, treat, or cure any medical condition. Services provided do not replace professional medical advice. Any health-related recommendations should be discussed with your licensed healthcare provider. We reserve the right to modify or discontinue services at any time without notice.
User Conduct
You agree to use our website and services lawfully. You must not use the services to transmit any false, misleading, threatening, or harmful content. Unauthorized use of our content, services, or systems, including scraping, spam, or security breaches, is strictly prohibited and may result in termination of access.
SMS and Email Communication
By submitting your phone number or email address through our website, landing pages, social media forms, or in person, you agree to receive SMS and email messages from Kitch Wellness. These communications may include appointment reminders, promotional offers, health tips, follow-up messages, or customer service messages. Message and data rates may apply.
SMS Disclosure & Consent (A2P Compliance)
By opting in, you consent to receive automated text messages from Kitch Wellness. Message frequency may vary based on your interaction. You can opt out of SMS at any time by replying “STOP.” For help, reply “HELP” or contact us at (806) 500-5055. Consent is not a condition of purchase. Your mobile number will never be sold, shared, or used for any other purpose outside of communications with Kitch Wellness.
Payment and Third-Party Platforms
We may direct you to third-party platforms such as Shopify or Practice Better to complete payments or manage appointments. Kitch Wellness does not store credit card information directly. All payment transactions are subject to the third-party provider’s own terms and privacy policies.
Disclaimer of Warranties
All services, products, and information are provided “as is” without warranty of any kind, either express or implied. We do not guarantee that any service or recommendation will lead to specific health outcomes or results.
Limitation of Liability
To the fullest extent permitted by law, Kitch Wellness and Alchemy Wellness Solutions LLC shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our services, website, communications, or third-party tools.
Intellectual Property
All content, branding, images, text, and materials on this site are the property of Kitch Wellness and may not be copied, reproduced, or distributed without written permission.
Privacy
Please refer to our Privacy Policy, available at
www.kitchwellness.com/privacy-policy
, for details on how your personal information is collected, used, and protected.
Changes to Terms
We may update these Terms of Service at any time. Updates will be reflected with a new effective date. Continued use of our website and services constitutes your acceptance of any changes.
If you have any questions about these terms, please contact us at
or call (806) 500-5055.
Kitch Wellness is a functional medicine clinic helping women 40+ uncover the root causes of fatigue, hormone imbalance, weight gain, and gut issues through advanced testing and personalized care for lasting results.